Procedures Writing Training in a Corporate Environment
http://www.stc.org/confproceed/1993/PDFs/PG218219.PDF

Perelli, Elizabeth T.
STC Proceedings
1993

Abstract:

In a corporate procedures writing program staff members of a financial company wrote procedures documenting their everyday work. Because these staff members were not trained in technical writing, a twostage training process was developed. The writing would be done by the in-house staff; in this case, financial analysts and accountants, referred to as SME writers. These staff members were required to document their everyday functions but had no professional training in writing; training, therefore, was a prerequisite to ensuring a successful writing program.