Gender-Neutral Technical Writing
http://www.jeanweber.com/newsite/?page_id=55

Weber, Jean Hollis
TECHWR-L
2002

Abstract:

Gender-neutral writing uses language that does not stereotype either sex nor appear to be referring to only one sex when that is not the writer's intention. In this article, you'll see why gender-neutral writing is important for technical writers to use, what gender-neutral writing is not, and how you can use gender-neutral writing in the documents you develop.