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The burgeoning eCommerce industry has redefined not only traditional business processes, but the technology required to impart them. Roles are being created or redefined, where programmers, systems analysts, and engineers now have to have almost as much knowledge of business process development as they do of their technical specialty. The same can be said for technical communicators. Technical communicators involved in eCommerce today need to have an understanding of the major issues involved in eCommerce. This paper
addresses five of these major eCommerce areas: the
statistics behind eCommerce issues, eCommerce
infrastructure providers, managed electronic commerce,
business object technology, and data mining.
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An eCommerce Primer for Technical Communicators
http://www.stc.org/confproceed/2000/PDFs/00032.PDF
Le Vie, Donald S., Jr.
STC Proceedings
2000
Abstract: The burgeoning eCommerce industry has redefined not only traditional business processes, but the technology required to impart them. Roles are being created or redefined, where programmers, systems analysts, and engineers now have to have almost as much knowledge of business process development as they do of their technical specialty. The same can be said for technical communicators. Technical communicators involved in eCommerce today need to have an understanding of the major issues involved in eCommerce. This paper
addresses five of these major eCommerce areas: the
statistics behind eCommerce issues, eCommerce
infrastructure providers, managed electronic commerce,
business object technology, and data mining.
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