Reviewing and Rebuilding Technical Communication Theory: Considering the Value of Theory for Informing Change in Practice and Curriculum
http://www.stc.org/confproceed/2001/PDFs/STC48-000119.PDF

Hart-Davidson, William
STC Proceedings
2001

Abstract:

This article offers suggestions about how Technical Communication might reconsider the task of building theory. Beginning with a discussion of the design of a new course called Technical Communication: Theory and Research for the M.S. in Technical Communication Program at Rensselaer Polytechnic Institute, the author focuses on the intersections between the relatively recent movement known as user-centered design and the foundations of technical communication. Highlighting familiar tensions in the emergence of user-centered design, the essay encourages technical communicators to see theory building as an ongoing effort to refine the practices of technical communication in relation to the predominant mode of technological innovation.