Redesigning an STC Chapter Web Site: Creating a Navigation Structure
http://www.stc.org/confproceed/2001/PDFs/STC48-000153.PDF

Gannon, Joseph P. and Suzanne D. Williams
STC Proceedings
2001

Abstract:

The Chicago Chapter of STC undertook to redesign its web site in 1999. The existing web site structure did not allow growth. It was difficult to add new categories of information without creating long, scrolling pages containing embedded hyperlinks. Users expressed frustration when they were unable to find specific information within the site. A solution was required that would make information more accessible to casual users and enable the site to grow without major reconfiguration. A committee was formed to study the problem and come up with a flexible navigation structure that could grow along with the web site.