Creative Ways to Reward Employees and Improve the Quality of their Deliverables
http://www.stc.org/confproceed/2001/PDFs/STC48-000175.PDF

Murphy, John, Barbara A. Giammona, Ilana Rosenshein, Patrick Reed-Reimer, Taryn Light and Gloria Reisman
STC Proceedings
2001

Abstract:

This panel discussion shows how managers of small, medium, and large technical writing teams use rewards and recognition to: motivate teams to improve their work quality; recognize individuals as opposed to teams; recognize remote team members; retain employees; create a positive work culture.