The Theory and Practice of Outsourcing
http://www.stc.org/confproceed/2001/PDFs/STC48-000183.PDF

Griffiths, Dave
STC Proceedings
2001

Abstract:

This paper discusses the reasons why companies are interested in information outsourcing (the theory) and how it can be made to work for the benefit of companies and individual information developers (the practice). The paper examines how information developers can, and do, react to the prospect of outsourcing. And by doing so, I hope to help information developers to understand the process and take advantages of the benefits it does offer them, while recognizing that there are some downsides to the process. where an organisation can best utilise its own core competencies.