Participatory Decision Making, Technology, and the Environment: Overview
http://www.stc.org/confproceed/2001/PDFs/STC48-000142.pdf

Rude, Carolyn D.
STC Proceedings
2001

Abstract:

Technical communication is increasingly identified with high tech and particularly with documentation. This affiliation and the issues that technology raises have spurred the field to grow not just in numbers but also in knowledge. For example, the concepts of users and usability offer rich ways to look at documents and their development and implementation.