Information Seeking on the Web: An Integrated Model of Browsing and Searching
A user has reported that the URL we had indexed no longer works properly.
This link is offline until a volunteer finds a new, valid URL for the work and updates our site.

Wei, Chun Choo, Brian Detlor and Don Turnbull
First Monday
2000

Abstract:

This paper presents findings from a study of how knowledge workers use the Web to seek external information as part of their daily work. Thirty-four users from seven companies took part in the study. Participants were mainly IT specialists, managers, and research/marketing/consulting staff working in organizations that included a large utility company, a major bank, and a consulting firm. Participants answered a detailed questionnaire and were interviewed individually in order to understand their information needs and information seeking preferences. A custom-developed WebTracker software application was installed on each of their work place PCs, and participants' Web-use activities were then recorded continuously during two-week periods.