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A reader asks, 'I have a question regarding the tracking of usability problems for a project. In some of the larger projects that I have worked on, we end up with a long list of fixes from multiple sources (heuristic evaluations, usability evaluations, user comments, etc). Many of the comments tend to get buried in a long list or pushed aside by high priority items. How are some of the ways this has been dealt with in the past?'
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Tracking Usability Problems for a Project
http://www.stcsig.org/usability/newsletter/9907-tracking-problems.html
Wilson, Chauncey E.
Usability Interface
1999
Abstract: A reader asks, 'I have a question regarding the tracking of usability problems for a project. In some of the larger projects that I have worked on, we end up with a long list of fixes from multiple sources (heuristic evaluations, usability evaluations, user comments, etc). Many of the comments tend to get buried in a long list or pushed aside by high priority items. How are some of the ways this has been dealt with in the past?'
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