 | | | |
Most usability studies focus on ease-of-learning rather than on long-run efficiency. Ease-of-learning is an appropriate goal for products that are used infrequently, like many commercial Web sites, automatic teller machines (ATMs), or Microsoft PowerPoint. However, ease-of-learning should not be the primary goal for products like corporate accounting and purchasing software or CAD software that are used many times a day, often by 'power users'. For products where most users soon become experts and use the products daily, efficiency should be the primary usability attribute, with ease-of-learning a secondary attribute.
View all 17 works by Wilson, Chauncey E.
View all 162 works published by Usability Interface |
Don't Forget the Power User
http://www.stcsig.org/usability/newsletter/9710-power-user.html
Wilson, Chauncey E.
Usability Interface
1997
Abstract: Most usability studies focus on ease-of-learning rather than on long-run efficiency. Ease-of-learning is an appropriate goal for products that are used infrequently, like many commercial Web sites, automatic teller machines (ATMs), or Microsoft PowerPoint. However, ease-of-learning should not be the primary goal for products like corporate accounting and purchasing software or CAD software that are used many times a day, often by 'power users'. For products where most users soon become experts and use the products daily, efficiency should be the primary usability attribute, with ease-of-learning a secondary attribute.
|
|
| |
There are 10 readers currently online: 0 registered users and 10 guests. Register.