Software Documentation and Software Processes
http://www.suite101.com/article.cfm/8567/68334

Toupin, Edward B.
Suite101
2001

Abstract:

One of the more difficult tasks for all Technical Writers is the design and development of software documentation; however, technical writing for the software industry is no longer just writing documentation. To be successful, the Technical Writer must be able to adjust quickly to a fast-paced environment.