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Design of information tends to be controlled by the functionality of the tools and technology. The last decade has seen a powerful move to online materials and a move away from paper. The next 5 years will see a move to new ways of structuring information for multiple media, multiple audiences, and multiple types information. The use of document databases, single sourcing, and knowledge webs will redefine 'writing.' As we move into the next millennium, information developers need to take control of the technology to support information design. This article addresses the changing face of technology, information design, and skills required to ensure effective information development in support of user needs.
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The Impact of Single Sourcing and Technology
http://www.ingentaconnect.com/content/stc/tc/2001/00000048/00000002/art00009
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 peer-reviewed
Rockley, Ann
Technical Communication Online
2001
Abstract: Design of information tends to be controlled by the functionality of the tools and technology. The last decade has seen a powerful move to online materials and a move away from paper. The next 5 years will see a move to new ways of structuring information for multiple media, multiple audiences, and multiple types information. The use of document databases, single sourcing, and knowledge webs will redefine 'writing.' As we move into the next millennium, information developers need to take control of the technology to support information design. This article addresses the changing face of technology, information design, and skills required to ensure effective information development in support of user needs.
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