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As Web sites grow larger and more complex, the challenge of designing effective user navigation increases. We offer designers (as well as those evaluating existing Web sites) a set of 12 guidelines encompassing that attempt to cover the most important and broadly relevant navigation issues. These guidelines are grouped under four topics: (1) Designing an effective link, (2) Managing large numbers of links, (3) Providing orientation information, and (4) Augmenting link-to-link navigation. With each guideline there is an example and a synthesis of the most relevant and compelling research, theory, and expert opinion. These guidelines apply to what can be broadly termed informational Web sites rather than sites for game-players, art sites, and sites intended for whimsy and fun.
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Guidelines for Designing Web Navigation
http://www.ingentaconnect.com/content/stc/tc/2000/00000047/00000003/art00007
 access restricted (by the publisher) to members/subscribers/customers only
 peer-reviewed
Farkas, David K. and Jean B. Farkas
Technical Communication Online
2000
Abstract: As Web sites grow larger and more complex, the challenge of designing effective user navigation increases. We offer designers (as well as those evaluating existing Web sites) a set of 12 guidelines encompassing that attempt to cover the most important and broadly relevant navigation issues. These guidelines are grouped under four topics: (1) Designing an effective link, (2) Managing large numbers of links, (3) Providing orientation information, and (4) Augmenting link-to-link navigation. With each guideline there is an example and a synthesis of the most relevant and compelling research, theory, and expert opinion. These guidelines apply to what can be broadly termed informational Web sites rather than sites for game-players, art sites, and sites intended for whimsy and fun.
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