Active Learning for Software Products
http://www.ingentaconnect.com/content/stc/tc/1998/00000045/00000003/art00008
  access restricted (by the publisher) to members/subscribers/customers only
  peer-reviewed

Hughes, Michael A.
Technical Communication Online
1998

Abstract:

This article shows how principles from the fields of adult learning and situated learning can be applied to the method of Instructional System Design to create classroom-based training for software products. These principles and methods do not need to be antithetical; rather, they can complement each other to create instructional strategies that incorporate context-rich activities for work-oriented instruction.