From Theory to Practice: Using the Information Process-Maturity Model as a Tool for Strategic Planning
http://www.ingentaconnect.com/content/stc/tc/1997/00000044/00000004/art00004
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  peer-reviewed

Hackos, JoAnn T.
Technical Communication Online
1997

Abstract:

Strategic planning is no longer an option for an information-development organization that hopes to survive and thrive in the current climate of downsizing and outsourcing. Information developers must prove their value to their products and their organizations and demonstrate that they are aligned with corporate goals and objectives. Use strategic planning both as a tool to improve your organization and as a sign that you are willing to look closely at the old and comfortable ways of working and make significant quality and process improvements.