 | | | |
We discussed how to buy time when you are assaulted by an unpleasant surprise. Our argument was that few people respond well to challenging situations unless they have some time to prepare. Therefore, whenever you can, you should divide the task into four distinct phases: (1) minimal immediate response, (2) preparation, (3) problem-solving discussion, and (4) follow-through. Unfortunately, some situations don't let you postpone a full discussion. For such cases, you need the 'short method,' which condenses phases 1-3.
View all 12 works by Reimold, Cheryl
View all 54 works published by IEEE PCS |
Handling Tough Situations: The Short Method
http://www.ieeepcs.org/tt3.html
Reimold, Cheryl
IEEE PCS
2000
Abstract: We discussed how to buy time when you are assaulted by an unpleasant surprise. Our argument was that few people respond well to challenging situations unless they have some time to prepare. Therefore, whenever you can, you should divide the task into four distinct phases: (1) minimal immediate response, (2) preparation, (3) problem-solving discussion, and (4) follow-through. Unfortunately, some situations don't let you postpone a full discussion. For such cases, you need the 'short method,' which condenses phases 1-3.
|
|
| |
There are 19 readers currently online: 0 registered users and 19 guests. Register.