Abstract:
The ACM Special Interest Group on documentation provides a forum on documentation and user support for computer products and systems. The SIG studies processes, methods, and technologies for communicating information via printed and online text, hypermedia, and multimedia. Members include technical communication professionals, educators, and researchers, as well as system designers, developers, usability specialists, and managers responsible for producing or supervising the creation of documentation, online help systems, and end user interfaces. SIGDOC offers conferences, a high-quality Web site, and The Journal of Computer Documentation, a respected quarterly publication.
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peer-reviewed